The best way to re-connect your supply is to top up your meter as soon as possible. Once credit has been added, your supply should reconnect automatically. In some cases, you may need to accept the reconnection prompt on your meter or In-Home Display.
If you’ve run out of credit, we offer up to £10 of emergency credit per fuel if you’re unable to top up immediately. Find out more here.
If you’re struggling to afford to top up your meter, see our helpful article to find out more about the support available to you.